Shipping policy
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification with tracking details once your order has been shipped.
Shipping Within Australia
Orders are dispatched via Australia Post after processing.
- Standard Shipping: $10 for orders under $199.
- Express Shipping: $20 for orders under $199.
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Free Standard Shipping: Available for all orders over $199.
International Shipping
All international orders are shipped via DHL Express.
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Standard Shipping Fee: $30.
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Customs Fees and Taxes: Customs fees, duties, or taxes may apply to international shipments. These charges are the customer’s responsibility and are determined by your country’s regulations.
Order Tracking
Once your order has been shipped, you will receive a notification with your tracking number to monitor your parcel’s journey.
Important Notes
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Once an order has been dispatched, it cannot be canceled under any circumstances.
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Avetmaro is not responsible for incorrect shipping addresses provided by customers. Please carefully review your order details before completing your purchase.
Shipping Enquiries
If you have any questions or concerns about shipping, please contact us at info@avetmaro.com.