We want you to be completely satisfied with your purchase. If you’re not, we’re here to assist you
Returns
-You can return your items within 7 days from the date you receive your order. Items received outside this 7-day window will not be accepted.
-To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unaltered with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
-If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
-We do not offer refunds for change of mind.
-Sale items or gift cards cannot be exchanged or refunded.
Important Notes
-To ensure satisfaction with the style and fit, please carefully review the product measurements and descriptions provided on our website before purchasing.
-Be aware that the colours and appearance of the products may vary slightly due to lighting conditions during photography or the screen settings of your computer, laptop, tablet, or mobile device.
-Please note:Refunds are not offered for discrepancies in colour, appearance, or texture resulting from these variances.
-By confirming your purchase, you acknowledge that you have read and understood these terms. If you have any questions or concerns, feel free to contact us at info@avetmaro.com. We're happy to assist!
-To start a return, you can contact us at info@avetmaro.com. You can always contact us for any return question at info@avetmaro.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@avetmaro.com.
